Microsoft Dynamics 365 for business process management https://innoware.com Microsoft ERP and CRM systems, AZURE cloud solutions, Microsoft Dynamics 365 implementation and support Mon, 02 Sep 2024 15:00:14 +0000 en-US hourly 1 https://wordpress.org/?v=6.6 https://innoware.com/wp-content/uploads/2021/03/cropped-icon-iw-32x32.png Microsoft Dynamics 365 for business process management https://innoware.com 32 32 Attention Dynamics 365 Customer Insights – Journeys (formerly Dynamics 365 Marketing) users: Microsoft has announced the removal date for Outbound Marketing https://innoware.com/removal-outbound-marketing/ Mon, 02 Sep 2024 14:54:58 +0000 https://innoware.com/?p=999219
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Attention Dynamics 365 Customer Insights – Journeys (formerly Dynamics 365 Marketing) users: Microsoft has announced the removal date for Outbound Marketing

Say goodbye to the old staff: Microsoft has announced the removal date for Outbound Marketing

In response to evolving marketing trends, Microsoft has been actively developing the Real-time Marketing module since 2021, gradually preparing it as a replacement for the original Outbound Marketing module.

On August 13, 2024 Microsoft has officially announced the shutdown date for the Outbound Marketing module as a part of a transition timeline (see https://learn.microsoft.com/en-us/dynamics365/customer-insights/journeys/transition-overview).

Transition Timeline:

  • Starting from August 2023, new users have access only to the Real-time Journeys module by default. Deploying Outbound Marketing required additional contact with Microsoft support.
  • December 2, 2024 – social media posting and LinkedIn lead generation capabilities will be removed.
  • June 30, 2025, the Outbound Marketing module will be removed. Existing users must migrate their processes from Outbound Marketing to Real-time Journeys before the transition deadline.

For detailed guidance on preparing for this transition, refer to my article: ‘From Outbound Marketing to Real-time Journeys: How to Get Prepared for the Transition?’ on LinkedIn.

If you have any questions about renewing licenses or migrating business processes from Outbound Marketing to the modern version of the solution – Real-time Journeys, please contact us by phone: +38 044 4902220, or by email: info@innoware.com.

Victoriia Ilienko

Head of Dynamics 365 Customer Engagement direction

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]]> Strengthening Ukraine’s cyber defense by refusing to use russian software https://innoware.com/strengthening-ukraines-cyber-defense/ Wed, 28 Aug 2024 15:53:56 +0000 https://innoware.com/?p=999171
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Strengthening Ukraine’s cyber defense by refusing to use russian software

The escalation of military russian aggression naturally caused a wave of external sanctions, as well as internal restrictions on the consumption and use of goods, services and software of russian origin. Today, the refusal of such products is not only a manifestation of internal resistance to the invader, but also an urgent measure of protection against hidden threats, which during the last 10 years have regularly harmed Ukrainian business in the form of numerous hacker attacks.

The issue of migration from russian software is urgent and requires serious and speed efforts from Ukrainian state-makers and entrepreneurs. Dmytro Popinako, CEO Innoware, for the “Espresso” TV channel commented of the draft law “On Amendments to the Law of Ukraine “On Sanctions” on software and information resources created by russian companies or any representatives of countries, which are related to the activities of aggressor countries or terrorist organizations: https://www.youtube.com/watch?v=F920q3FaH3E&t=4s

In the video, Dmytro shares his expert opinion on:

  • What Ukraine needs to do to win in cyberspace.
  • To what extent Ukrainian enterprises are unprotected due to the use of software products of the aggressor country and why it is not a solution to attribute these programs to the so-called “isolated” environment.
  • About websites and software products developed in russia that have not yet been banned in Ukraine and the dangers of their further use.
  • Are there secure messengers that russia can’t hack and is it possible to use Telegram.
  • Why the main reason for slowing down the migration process is the thriftiness of enterprises. About options for solving this problem, about grants that companies can get to improve cyber security, and why the cost of upgrading from russian accounting systems to international analogues cannot be low.

Our specialists will help you with the migration from russian software products 1C/BAS to modern, international effective solutions for enterprise management, to calculate the cost of the project specifically for your company, by phone: +38 044 490 22 20 or at info@innoware. com

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]]> Dmytro Popinako, CEO Innoware, about the importance of abandoning the use of russian accounting systems as a guarantee of Ukraine’s victory in cyberspace https://innoware.com/importance-abandoning-russian-accounting-systems/ Wed, 21 Aug 2024 12:23:25 +0000 https://innoware.com/?p=999155
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Dmytro Popinako, CEO Innoware, about the importance of abandoning the use of russian accounting systems as a guarantee of Ukraine’s victory in cyberspace

The Cabinet of Ministers has approved amendments to the law “On Sanctions”, which prohibit the use by legal entities on the territory of Ukraine of software products originating from foreign countries subject to sanctions.

The draft law proposes to recognize new types of sectoral sanctions, in particular, the ban on the distribution and use in Ukraine by legal entities of software products and their components originating from a foreign country to which sanctions have been applied in accordance with the Law on Sanctions.

Access to electronic information resources on the Internet owned or controlled by persons or organizations subject to sanctions is additionally restricted. This applies to websites, web pages, electronic communication networks and information and communication systems.

But many Ukrainian enterprises still use russian software to manage their business, despite the sanctions and war with the aggressor country. And the saddest thing is that most business owners do not see this as a threat and don’t see the point to changing it.

Information security of enterprises is an integral part of the economic independence of our country. Cyberspace has become a place of economic struggle.

We again appeal to Ukrainian companies and emphasize the migration from russian software to other safe-to-use accounting systems as soon as possible.

Dmytro Popinako, CEO Innoware, an expert in the implementation of international enterprise management systems, in an interview for the “Pryamiy” channel, commented the changes to the law “On Sanctions” and talked about the risks of using the software of the aggressor country and how to protect yourself from them: https:// youtu.be/kUF-pfs7p4I

Also, in our article for the Diia portal, you can read more about how to choose a solution, what to focus on and why it is dangerous to use BAS, 1C and other russian accounting systems: https://innoware.com/change-russian-software-for-ukrainian-entrepreneurs/

Our specialists will help you migrate to effective analogues of 1C and choose a solution for your company by phone: +38 044 490 22 20 or at info@innoware.com

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]]> Innoware has become part of the large family of Ukrainian exporters! https://innoware.com/ukrainian-exporter/ Mon, 12 Aug 2024 05:45:13 +0000 https://innoware.com/?p=999146
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Innoware has become part of the large family of Ukrainian exporters!

We are proud to announce that our company is now featured in the Diia.Exporter catalog.

Diia.Exporter is an innovative Ukrainian service created to simplify the export processes of goods and services. It combines a number of useful tools and features that help Ukrainian companies enter international markets more effectively.

This is an online catalog that allows foreign companies to easily find business partners among registered Ukrainian companies and establish direct contact with them.

Why is this important for us?

  • Expanding sales geography: the catalog is used to organize international trade events, which gives us the opportunity to present our products to potential customers from different countries.
  • Increasing brand recognition: Innoware gains additional visibility on the international stage.
  • Direct contacts with foreign partners: the catalog allows us to establish direct connections with potential clients, simplifying the negotiation and deal-making processes.

We are grateful to the Diia.Business team for creating such a useful tool for Ukrainian businesses. We invite our partners and clients to explore Innoware’s profile to discuss opportunities for mutually beneficial cooperation.

Our consultants are also available at: +38 044 4902220 or info@innoware.com

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]]> IW Document Flow Recognizer: AI Service is called now IW Paper2Data.AI and offers more possibilities for automating the processing of large volumes of paper information https://innoware.com/iw-document-flow-recognizer-ai-service-called-now-iw-paper2data-ai/ Mon, 22 Jul 2024 16:42:05 +0000 https://innoware.com/?p=999096
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IW Document Flow Recognizer: AI Service is called now IW Paper2Data.AI and offers more possibilities for automating the processing of large volumes of paper information

Press release
July 2024

Innoware, a Ukrainian company specializing in the implementation and support of Microsoft Dynamics 365 (ERP, CRM, HR), Microsoft Azure cloud solutions and the entire line of Microsoft 365 software products, announces the creation and launch of a full-fledged API service IW Paper2Data.AI.

The solution was developed by the Innoware team on the basis of the client’s IW Document Flow Recogniser project: AI project is created to automate the intelligent processing of large volumes of paper information: invoices, bilingual contracts, reports, barcodes, insurance policies, invoices, etc.

The name change reflects the solution’s evolution and expanded capabilities.

IW Paper2Data.AI does not just recognize text from paper documents, the solution automatically integrates the received data with the data and workflows of any accounting ERP, CRM systems, making work with documents more efficient and effective.

The use of AI to recognise text, even handwritten text, opens new opportunities in document processing for companies of all sizes at an affordable cost. 

Key features of IW Paper2Data.AI include:

  • Text recognition from images: IW Paper2Data.AI can recognize text in 37 languages from any type of image, including scanned documents, bilingual contracts, insurance documents, photos, barcodes, receipts, and handwritten texts.
  • Document classification: IW Paper2Data.AI can automatically classify documents by type, making them easier to search and organize.
  • Data extraction: IW Paper2Data.AI can extract key data from documents, such as names, addresses, and amounts, making it available for further analysis and use.
  • Workflow integration: IW Paper2Data.AI can be integrated with existing workflows, making document processing automation seamless.
  • Continuous improvement: The system is constantly learning on new data, ensuring continuous improvement in recognition accuracy and document processing efficiency.

The name changes to IW Paper2Data.AI better reflects the solution’s advanced capabilities and emphasises the Innoware team’s focus on helping modern enterprises get the most out of AI technology to drive business growth.

IW Paper2Data.AI is a powerful tool that can help companies in any industry automate document processing, increase efficiency, and save time by switching employees from routine to more skilled processes.

Typical users of IW Paper2Data.AI are finance, accounting, transport and legal departments, or any other company’s divisions with a large document flow that work with paper documents or their scanned copies.  

To find out more about IW Paper2Data.AI and calculate the cost of the solution for your company, please contact us: info@innoware.com or call: +380444902220.

About Innoware

For more than 22 years,  Innoware helps businesses around the world implement innovative business management information systems, it provides:

  • implementation and support services for Microsoft Dynamics 365 (ERP, CRM, HR), Microsoft AZURE cloud solutions and the entire line of Microsoft 365 services;
  • business process automation solutions based on the Microsoft Power Automate platform;
  • advising on the implementation and use of Artificial Intelligence (AI) trained on corporate data, Bots and AI Agents in the company’s business processes.

The company’s experience includes more than 500 successfully implemented projects in large and medium-sized enterprises located in Ukraine, the Czech Republic, the UK, Switzerland, Poland, the UAE, Serbia, Moldova, the USA, Georgia, Kazakhstan, Rwanda, Kenya, Latvia, Cyprus, and South Africa.

Among our clients are such well-known companies as Leoni, Ahmad Tea, Kernel, Ciklum, Zepter, Obolon, Synevo, MetInvest, UniCredit Bank, UIA, Zhytomyr Butter Plant “Rud” and others.

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]]> Innoware’s Participation at MAD Conference 2024 https://innoware.com/mad-conference-2024/ Thu, 04 Jul 2024 04:48:40 +0000 https://innoware.com/?p=999060
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Innoware’s Participation at MAD Conference 2024

MAD Conference 2024, which took place in Warsaw on June 10-12, brought together over 300 Amazon sellers from 28 countries around the world.

Our colleague, Svetlana Fomina, Business Development & Sales, attended MAD Conference 2024. She listened to presentations and visited workshops, exchanged knowledge and experience with speakers and participants, gained practical skills, and was inspired by new ideas to stay on top of the latest e-commerce trends.

“It may seem that location determines opportunities and needs, but we live in an era of globalization and have the opportunity to go beyond what is available here and now. The main goal of my trip is to keep up to date on the latest working strategies and promotion channels that have already proven their effectiveness in different industries. In the past, when I was working with Amazon, I saw how working on this platform could enrich me as a business development specialist, so I continue to follow new trends and trends in e-commerce, the leader of which is undoubtedly Amazon,” – said Svetlana after the conference.

Key takeaways and action items:

  • Trends that will significantly impact the e-commerce market soon: Social Commerce and TikTok Shop.
  • Increased competition from China, which has reached a new level in marketing and using a systematic approach to business building in recent years.
  • Strategies, positioning methods and unique selling propositions that help strengthen market positions through partnerships with manufacturers and competitors.
  • Implementation of AI Assistants: brand integration into AI assistant recommendations on buyers’ phones.
  • Jobs to be Done: a powerful tool for making decisions about product creation and improvement.
  • New product launches: in-depth analysis and financial planning to ensure a successful launch.

The knowledge and new contacts gained at MAD Conference 2024 will allow us to:

  • Strengthen strategies: use AI for personalized recommendations, delegate business tasks to AI Agents. Implement new strategic planning methodologies.
  • Improve products: apply the Jobs to be Done tool to create products that really solve user problems.
  • Take financial planning to the next level: in-depth analysis and planning for the launch of new products to ensure a stable cash flow.
  • Expand markets: Japan and Canada.

MAD Conference 2024 was a great platform for knowledge and experience sharing, and we look forward to the next opportunity to participate in this event.

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]]> A list of updates to the Ukrainian localization of Microsoft Dynamics 365 Business Central by Innoware. IW Ukrainian Localization, Release Note, 01.06.2024 https://innoware.com/microsoft-dynamics-365-business-central-release-note-01-06-2024/ Mon, 24 Jun 2024 16:39:06 +0000 https://innoware.com/?p=999021
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A list of updates to the Ukrainian localization of Microsoft Dynamics 365 Business Central by Innoware. IW Ukrainian Localization, Release Note, 01.06.2024

This release contains the necessary additions and improvements for Ukrainian companies and demonstrates the active development of the Ukrainian localization for Microsoft Dynamics 365 Business Central by Innoware specialists.

A list of the major updates to Microsoft Dynamics 365 Business Central accounting and taxation:

Microsoft Dynamics 365 Business Central Localization for Ukraine (Foundation)

  • Developed functionality for uploading regulated reporting forms to M.E.Doc
  • Added the ability to track the counterparty for which VAT expenses were incurred in the Advance Statement
  • Developed the G/L Correspondence Analysis report
  • Added the ability to determine the responsible person from the Employees list in the Inventory Shipment
  • Added localization functionality for prepayments and agreements to the Payment Reconciliation Journal
  • Implemented the generation of a printed form M-11 from the Inventory Shipment
  • Improved the standard functionality of importing a bank statement so that two or more quotes placed side by side in a bank statement are not recognized as a separator

Microsoft Dynamics 365 Business Central Localization for Ukraine (VAT accounting)

  • Added a new feature for managing rounding of amounts in the Purchase Invoice
  • Implemented the functionality of deleting cancelled VAT Invoices after reforming
  • Added the control for compliance with agreements during applying Purchase VAT Invoices.
  • Fixed the accounting of VAT Invoices after changing the VAT period in accordance with the adjusted initial date of the VAT period
  • Added the functionality of reforming VAT Invoices for when applying payment and invoice operations when there is no corresponding invoice for the VAT Invoice

Microsoft Dynamics 365 Business Central Localization for Ukraine (Fixed Assets accounting)

  • The standard FA-2 printed form has been developed
  • Added fields for displaying the name of the materially responsible person in the Detailed FA Statement printed form
  • Changed the logic of calculating depreciation of low value FA to meet the needs of Ukrainian accounting
  • Implemented the search of fixed assets by inventory number in fixed assets documents
  • Added automatic filling of column 9 ‘Serial number’ in the FA-1 printed form

List of the major updates to HR accounting and payroll Microsoft Dynamics 365 Business Central: IW HR & Payroll for Ukraine

Microsoft Dynamics 365 Business Central HR management and payroll calculation solution for Ukraine

1. Human resources accounting

  • Automatic assignment of the regular vacation with the possibility of editing has been added to the Employment Order
  • Posting of the personnel documents for which the Document Number is entered manually is allowed
  • The ability to select the ‘Internal combiner’ employment type has been added to the Employment Order
  • Printed forms of the Employment Order, Employee Transfer Order, Termination Order have been updated
  • Added/expanded the Dimensions functionality in Human resources functionality
  • Updated Ukrainian translation of messages displayed before personnel orders posting

2. Personnel accounting

  • Added an algorithm for updating the operational timesheet when posting for timesheets with transient absence
  • Printed forms of the Business Trip Order and Vacation Order have been updated
  • Added/expanded the Dimensions functionality in timesheet management
  • Updated Ukrainian translation of messages displayed before absence documents posting

3. Payroll calculation

  • Improved the algorithm for calculating vacation compensation
  • In case of transitional sick leave, vacation, business trips, other absences in the Payroll Document, the algorithm for displaying the actual period in the Calculation Period field has been changed
  • The Taxes Recalculate button has been added to the payroll document
  • The ability to select the Document Type has been added to the page ‘Create Payroll General Journal Entries’: Payroll document or Payment statement
  • Improved logic for calculating salary balances
  • It is now possible to delete employees from the Payroll document
  • For calculation types, a new Type ‘Advance retained’ has been created, which will be used for preliminary accrued advance and taxes
  • Improved algorithm for calculating additional accruals with the ‘Tariff’ type
  • Added/expanded Dimensions functionality in payroll calculation functionality

All updates included in the IW Ukrainian Localization Release Note, 01.06.2024, are included in the corresponding applications of the Ukrainian localization of Microsoft Dynamics 365 Business Central from Innoware and are available to members of the Microsoft global cloud ecosystem on the appsource.microsoft.com.

Information for customers and partners of Innoware

For users of cloud versions of Microsoft Dynamics 365 Business Central, all updates included in IW Ukrainian Localization, Release Note, 01.06.2024 will be downloaded automatically with the main Microsoft Dynamics 365 Business Central updates from Microsoft.

Users of the on-premises versions of Microsoft Dynamics 365 Business Central can receive updates from Innoware Support team.

If you have any questions about the Ukrainian localization of Microsoft Dynamics 365 Business Central by Innoware,
please contact us at +38 044 4902220 or erp@innoware.com

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]]> Innoware recognized as a Clutch Global Leader for Spring 2024 Innoware named a top B2B company for IT consulting services https://innoware.com/innoware-recognized-clutch-global-leader-2024/ Wed, 12 Jun 2024 06:47:33 +0000 https://innoware.com/?p=998983
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Innoware recognized as a Clutch Global Leader for Spring 2024 Innoware named a top B2B company for IT consulting services

In June, Clutch announced the winners of the 2024 Spring Global Award.

Innoware today announced its recognition as a 2024 Spring Global Award winner for IT consulting services on Clutch, the leading global marketplace of B2B service providers.

Honorees are selected based on their industry expertise and ability to deliver scores that are calculated based on the client feedback from thousands of reviews published on Clutch.

This award is a testament to the excellent client work we have delivered this year as recognized through the voice of our customers in their reviews on Clutch. We’re proud to be recognized as an IT consulting leader on a global scale and thank our clients for effective cooperation and a high rating for the provision of services for the implementation and support of ERP and CRM systems.

“It is a joy to witness the incredible success of leading companies worldwide on our platform, and an even greater joy to recognize these companies as Clutch Global honorees,” said Sonny Ganguly, Clutch CEO.

“Our commitment to providing clients with expert-level services not only contributes to Innoware’s success, but also helps many clients run their business effectively. It is a great honor to be recognized as the winner of the Spring Clutch Global Award 2024 and encourages us to maintain leadership in this area,” commented Victoria Korzhneva, Marketing Director of Innoware.

View our recent work and reviews on our Clutch profile: https://clutch.co/profile/innoware

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]]> Microsoft Dynamics 365 Finance and Supply Chain Management consultants completed their internship https://innoware.com/microsoft-dynamics-365-finance-supply-chain-management-consultants-completed-internship/ Fri, 07 Jun 2024 09:19:52 +0000 https://innoware.com/?p=998942
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Microsoft Dynamics 365 Finance and Supply Chain Management consultants completed their internship

Innoware is pleased to train and open its doors to new professionals in the field of ERP and CRM systems. Our company pays special attention to each internship. We educate and train interns who later continue their dynamic career growth with a clear and complete knowledge base gained during the internship.

This month, the consultants who completed the Microsoft Dynamics 365 Finance and Supply Chain Management internship under the guidance of mentors – our experienced functional consultants and F&SCM system architects – started working.

What did our future colleagues do for two months during their internship?

– learning the system’s functionality, making settings in the system in accordance with business processes based on the example of Innoware projects,

– conducting demonstrations in the system, passing tests, preparing project documents, and receiving feedback on completed tasks,

– there were online meetings, lectures, Q&As, and independent work with training materials and the ERP system.

Upon completion, all trainees who reached the end of the internship and completed all the tasks, received a cash reward – a scholarship, as well as a certificate from Innoware on completion of the internship.

After that, our new colleagues will receive further training, mentoring from experienced professionals, participation in Innoware projects, and, of course, professional development.

We are happy to discover new talents and give such capable students a start.

This internship, like all the previous ones, was very effective and interesting, which is confirmed by the feedback from our interns:

‘It was a cool, rewarding experience, a rich programme and completely new knowledge. In addition, I got some experience in applying the theoretical knowledge gained at the university. An important aspect was the comfortable team and constant support. I could get answers to all my questions.’

Sofiia

‘I liked that the learning process was structured in a completely logical sequence. The cases are very well developed and allowed us to successfully combine theory and practice. A definitely memorable thing is sincere and sociable attitude of the company's employees towards the interns. Thanks to this, training and attending meetings did not turn into a routine and were received with pleasure.’

Mykyta

‘I enjoyed exploring the capabilities of the ERP system, finding out the interdependencies between its parts, and having a comprehensive understanding of all processes. This time was very useful for me. The Innoware internship is a good opportunity to see how business processes are carried out and set up at an enterprise and how they interact with each other.’

Halyna

‘Weekly meetings! I was looking forward to every task. This feeling of ‘I wonder what part of the system I will be analysing this week’ is the most enjoyable. I also like the atmosphere that encourages education and development, the opportunity to cooperate and learn from competent mentors. The programme is quite intensive, and I personally think it's worth it!’

Yuliia

‘I really enjoyed learning during the internship, as the atmosphere in the group was pleasant and open for communication. The mentors and the internship supervisor explained the information well and encouraged us during the more difficult tasks.’

Kateryna

We welcome our new colleagues to the team and wish them inspiration and successful career development!

Innoware holds internships several times a year, for the 8th year in a row, so stay tuned for our updates, join us and become part of our team of professionals. We are always happy to see new talented people.

For more information about internships and careers at Innoware, please visit our website, in the Careers section.

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]]> Innoware joined the European Business Association https://innoware.com/innoware-joined-the-european-business-association/ Wed, 05 Jun 2024 13:04:57 +0000 https://innoware.com/?p=998933
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Innoware joined the European Business Association

We are happy to share with you one more good news – Innoware has joined one of the largest and most influential business communities in Ukraine!

We are pleased to announce that our company has renewed its partnership with the European Business Association.

The association was founded with the support of the European Commission in Ukraine. Since then, it has become an influential association for business and solves important issues for the investment climate of Ukraine to improve it for the benefit of the society and economy.

We hope that our cooperation will be successful and effective, and together we will be able to do even more for developing and achieving business goals.

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]]>